I just got an automated call, but I missed hearing the first few words of the message. The message kept asking me to identify myself, and kept repeating. The FBI (2013) recommends never giving personal information over the telephone unless YOU make the call. I never identify myself to anyone who calls me, and no one should, because it is impossible to know with any certainty WHO is asking for identification. Any phone system that makes an outgoing call and demands personal identification should be illegal, with criminal penalties, because people who are called are put at risk of identity theft JUST BECAUSE some such calls could possibly be legitimate!
Since these calls expose innocent people to a greater risk of identity theft, they are automatically malicious, endangering calls.
I let the unknown automated call run it's course, as I recorded the call. With each loop it continued to fail to identify itself (not that that would have made a difference, since anyone can impersonate anyone else over a telephone.)
When the system finally hung up, even though caller ID was apparently blocked, I was able to use automatic call-back. The caller was NIPSCO. Their automated voice mail system did not provide any choices that remotely resembled "why did you call me?" I looped through the system twice, as it automatically restarted when I did not pick a choice. Through both iterations, I hit zero repeatedly as the robotic voice continued speaking. Eventually, after repeatedly saying my response was not understood, it finally connected me to a real person who had no idea why NIPSCO might have called me. My account is up to date. There are no special situations going on related to my account. I am annoyed. I only have so much useful awake time each day, and they just stole ten minutes of it, for no apparent reason. (Plus whatever time it is going to take me to respond with this tirade).
I am going to write to my congress-people, including the recording of the ridiculous experience, and I will be demanding that automated voice mail systems MUST provide an opportunity to speak with a real person at EVERY LEVEL, with a significant fine imposed for each call that violates this principle, at each level at which the automated script fails to provide a clear way out. Such a fine should be larger if the system makes the call. I urge my friends to all do the same.
To review:
1) Demand criminal penalties for callers that ask for personal identification information.
2) Demand financial penalties for every instance in which an automated call system offers a list of options that does not include "speak with a live representative."
3) Penalties for failing to provide an opportunity to speak with a live representative should be greater when the company operating the voice mail system initiates the call.
Can you remember to mention these three points? This US Government website will help you find your representative, and will provide tips about how to write an effective letter. Start writing!
Reference:
FBI. Federal Bureau of Investigation (FBI), (2013). Common fraud schemes:
Tips for avoiding telemarketing fraud. Retrieved from FBI.gov: an official site
of the U.S. government, U.S. Department of Justice website:
http://www.fbi.gov/scams-safety/fraud
Monday, July 29, 2013
Thursday, May 23, 2013
Why is Oracle updating Java so often? DON'T ASK!
It is time for a class action lawsuit against Oracle for the malware it pushes with its Java updates, and maybe it's time for another lawsuit against Oracle for making Java so insecure that it needs so many updates. If Java is so untrustworty, why is anyone still using it?
Maybe Oracle has another reason for pushing so many updates. Maybe Oracle makes its money by pushing updates!
In fact, Oracle is updating Java so often, not because they are so inept at creating reliable software, but because they get a commision on the malware they push with their updates.
For a long time I resisted allowing Java updates on my computer, but when I needed to run an app that required a current Java version number, I finally gave in, and updated Java.
Suddenly I no longer had a reliable computer.
Oracle damaged my search settings in a way I have not been able to completely repair. By replacing my default search with "Ask," Oracle caused me to spend weeks troubleshooting my settings to figure out why my link between Evernote and Google was failing to produce Evernote results when I used my internet search.
I am recovering from a brain injury. I depend on my computer to work the way I set it up so that I can be productive (to the extent possible). When I allowed Oracle to update Java, I saw their checkbox suggesting I use Ask as my search engine. I was annoyed that they would use a mandatory program update to push software, but I was angry when I realized that the check box was already selected. I unchecked it. Then I clicked the button to proceed. As I clicked the button, I saw that check-mark reappear. I tried to stop it. I closed the browser tab. Then I closed the browser completely. Then I reset my computer.
Nothing I did helped. Oracle pushed that update on my computer in spite of my efforts. After my computer had reset, the first thing I did was to uninstall the Ask taskbar program, before I ever started the browser. Unfortunately, Oracle had still replaced my Google search settings with their own settings making Ask my default search engine. There was a time when I liked that tool, but out of principle, I will NEVER USE ASK, and I ask everyone else not to use it also.
Oracle's malicious practice of replacing user settings that are unrelated to their software should be CRIMINAL. Oracle causes all of this damage to thousands of computer users on a regular basis just because they get a small commission for each copy of "Ask" that they install. It's time to make Oracle pay for the damage they do to so many of us, so often. It is time to make Oracle re-think their strategy, by making their Trojan updates too expensive for them to continue, and while we're at it, we should sue Ask as well.
A close look at how Oracle installs deceptive software with Java updates | ZDNet - http://s.shr.lc/WGyYdn
Monday, May 13, 2013
Jaywalking
While driving Audra to school this morning, a boy (guessing 15 year-old) walked out onto the road in the middle of the block, right in front of our van. I'm glad it wasn't during one of those moments when I was looking off to the side (of course, I only tend to do that at intersections). I commented "that's illegal." Audra said, I didn't know it was illegal until you told me sometime in Junior High. I asked, do you think he doesn't know that what he did is illegal and dangerous? She said, unless someone points it out to him, maybe not.
I dropped Audra off at the school, watched her until she was in the door, as I always do, and started to head home. Moments after I pulled out onto the road, the SAME KID crossed the street in the middle of the block, directly in front of my car!
Not expecting the school to actually be able to do anything about it, (after all, "a kid in a gray shirt" probably describes half the student population on any given day) I called anyway, and I asked the secretary to "put a bug in the ear" of whoever has authority to make sure these kids are made aware that jaywalking is illegal and dangerous.
I realize my response was probably not effective. Any ideas about how I could have done something positive with this incident?
I dropped Audra off at the school, watched her until she was in the door, as I always do, and started to head home. Moments after I pulled out onto the road, the SAME KID crossed the street in the middle of the block, directly in front of my car!
Not expecting the school to actually be able to do anything about it, (after all, "a kid in a gray shirt" probably describes half the student population on any given day) I called anyway, and I asked the secretary to "put a bug in the ear" of whoever has authority to make sure these kids are made aware that jaywalking is illegal and dangerous.
I realize my response was probably not effective. Any ideas about how I could have done something positive with this incident?
Friday, April 19, 2013
How can money come OUT of my account instantly, but take up to four days to be "received" by a bank?
| (Lord, Howard, Fine & Howard, 1943) |
Two days ago, I scanned a "past due notice" that had me concerned because I did not have the money to pay it immediately. It was at the top of my agenda when there is money to pay things, but just now, I scanned all the receipts in my wallet from last week, and the payment was made before the past due notice was sent.
At my previous job, when merchandise was scanned onto a trailer to produce a bill-of-lading to go with the trailer (using software I had written) the data that comprised that bill-of-lading had been replicated to the trailer's destination (again by data replication software I wrote), usually before the paper document was printed. Bank transactions cannot possibly be as complex to replicate to various locations as data connected with the scheduling, production, and accounting of manufacture of many quantities of many different products with many different components. Manufacturers would go out of business if their accounting systems were as backwards as our those of our National Banks.
And we were replicating that data even back when phone lines and modems connected locations. There is NO EXCUSE for delays in replicating financial transactions. They should be visible across the country, affecting all aspects of their accounting, before the customer leaves the building: not after midnight of the following business day, up to four days later.
Obviously, we have had the technology for reliable instant transfer of money for nearly 20 years, and probably longer. What is the excuse for accounting delays that cause banks to charge interest and fees on "late" money, when they have had it in their own possession the entire time? There is NO excuse. It is a crime. It's called fraud. Regardless of whatever antiquated regulations the practice hides behind, when banks can create fictitious delinquencies, and then charge interest and penalties for those fictitious delinquencies, they are stealing. Their actions are a crime by any common-sense definition, every time they do it. They may think they are getting by with something for the time being, but eventually the Law will catch up with reality, and they won't just have some explaining to do, they will owe a lot of people a lot of money.
Why does our Government put up with such incompetence in our banking system? How far does this corruption go? In this country, it is the duty of citizens to hold Government accountable, and it is the responsibility of Government to hold financial institutions accountable. It is the right, and the duty, of every citizen to pay attention to the injustices around us, to speak up about it, and to demand change.
Image Reference:
Lord, D. (Director), Howard, C. (Performer), Fine, L. (Performer), & Howard, M. (Performer)
(1943). Phony express [Short Film]. In The Three Stooges. Columbia Pictures.
Wednesday, April 17, 2013
At about 9:00...
At about 9:00...:
'via Blog this'
At about 9:00 Sunday morning, Dylan Miller knocked on our door and asked to speak with Betty and I. He was looking very serious. I invited him to come in, and I led him to the living room, and I asked Betty to join us. When we were all seated, Dylan asked our permission to propose to Laura. I said, "absolutely." I told him to make her happy. I told him that means to spend time with her every day, even when it is difficult. Since then, I've thought of all kinds of "wise" things I might have said, but I trust I said the right things. Dylan showed Betty and I the engagement ring he intended to give to Laura. Early that afternoon he proposed to Laura, and she accepted. Laura asked me not to tell anyone until she had a chance to talk with a few key people first. So now the cat is out of the box. (I know that's not the phrase, but all of my geek friends will understand the poetic significance of boxes, cats, and quantum states.)
'via Blog this'
At about 9:00 Sunday morning, Dylan Miller knocked on our door and asked to speak with Betty and I. He was looking very serious. I invited him to come in, and I led him to the living room, and I asked Betty to join us. When we were all seated, Dylan asked our permission to propose to Laura. I said, "absolutely." I told him to make her happy. I told him that means to spend time with her every day, even when it is difficult. Since then, I've thought of all kinds of "wise" things I might have said, but I trust I said the right things. Dylan showed Betty and I the engagement ring he intended to give to Laura. Early that afternoon he proposed to Laura, and she accepted. Laura asked me not to tell anyone until she had a chance to talk with a few key people first. So now the cat is out of the box. (I know that's not the phrase, but all of my geek friends will understand the poetic significance of boxes, cats, and quantum states.)
![]() |
| I believe they have set a tentative date of August 16th! |
Thursday, December 27, 2012
Rehashing Gun Control
There has been a lot of rehashed discussion about gun control in light of the recent school massacre. My libertarian philosophy leans toward less power in the hands of Government, which puts more power in the hands of individuals, but we need a strong military, and we don't need unstable individuals with the power to kill large numbers of innocent people.
However, as recently confirmed by the US Supreme Court (Solum, 2009), one of the original purposes for the second amendment was to insure that citizens could take a stand against an out-of-control Government. It is difficult to imagine how that could work today with modern military capability.
Science Fiction writer Arthur C. Clarke said it is not the power of weaponry that makes military might effective. It is the precision of weaponry that wins wars. (Clarke, 1953)
Clarke illustrated his idea with a story about an alien invasion that depended on mosquito-like devices that gently distracted and influenced humans into submission to their alien overlords. The power of the aliens was in their ability to precisely direct the smallest intervention at the most opportune moments. (Clarke, 1953)
Maybe the answer to the gun control issue is to focus on precision in the development of weaponry used by the Government, and to focus on effective use of weapons (including training) rather than the development of ever-more-powerful weapons. I think we could meet our military objectives more effectively by focusing on greater precision and less destruction. In recent conflicts in Iraq and Afghanistan, we have demonstrated that "shock and awe" can be accomplished with ultrasonic weapons that do minimal permanent damage to the enemy. (Leventhall, 2005)
Make weapons that are more precise and less lethal, and we won't have to argue over the meaning of the second amendment.
References:
Clarke, A. C. (1953). Childhood's End. Del Rey Books. ISBN 0-345-34795-1.
Leventhall, G. (2005-10-01). Big noise in baghdad. Noise Notes, 4(4), 11-14. doi: 10.1260/147547306777009238
Solum, L. B. (2009). District of columbia v. heller and originalism. Northwestern University Law Review,103(2), 924-957. Retrieved from http://www.law.northwestern.edu/lawreview/v103/n2/923/LR103n2Solum.pdf
Wednesday, December 12, 2012
Infoworld: Open sources blog: Samba 4 threatens Microsoft's enterprise lock-in
Infoworld: Open sources blog: Samba 4 threatens Microsoft's enterprise lock-in
'via Blog this'
Thanks to significant cooperation by Microsoft, an open-source alternative to Active Directory now exists, providing the ability for Linux Servers to provide Active Directory resources to Microsoft networks.
Reference:
Phipps, S. (2012, December 12). Samba 4 threatens Microsoft's enterprise lock-in.
[Web log message]. Infoworld: Open sources blog. Retrieved from
http://www.infoworld.com/d/open-source-software/samba-4-threatens-microsofts-enterprise-lock-in-209024
'via Blog this'
Thanks to significant cooperation by Microsoft, an open-source alternative to Active Directory now exists, providing the ability for Linux Servers to provide Active Directory resources to Microsoft networks.
Notably, this includes the first open source implementation of Microsoft's Active Directory protocols; Samba previously only offered Windows NT domain controller functions. According to their press release, "Samba 4.0 provides everything needed to serve as an Active Directory Compatible Domain Controller for all versions of Microsoft Windows clients currently supported by Microsoft, including the recently released Windows 8." (Phipps, 2012)
Samba 4 can join existing Active Directory domains and also provides all necessary function to host a domain that can be joined by Microsoft Active Directory servers. It is provides all the services needed by Microsoft Exchange, as well as opening up the possibility of fully open source alternatives to Exchange such as the OpenChange project (Phipps, 2012)
Reference:
Phipps, S. (2012, December 12). Samba 4 threatens Microsoft's enterprise lock-in.
[Web log message]. Infoworld: Open sources blog. Retrieved from
http://www.infoworld.com/d/open-source-software/samba-4-threatens-microsofts-enterprise-lock-in-209024
.
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